To achieve a soothing, relaxing environment, and enhanced spa experience, we kindly request our guests observe our spa policies. To preserve the spa environment, we are a cell phone free zone.
To ensure the availability of our services, we highly recommend you make a reservation in advance. Please arrive at least 10 minutes prior to your first scheduled appointment as you will need to fill out spa forms for our records. Late arrivals will result in a shortened appointment so the next guest will not be delayed, and you will be charged for the full value of the service.
Children under the age of 18 are not allowed in the spa without the company of a guardian. If you have a teen coming in for a facial, please plan to fill out intake forms and remain on site during the treatment. Our minimum age for the spa is 15 years.
If you must cancel or reschedule an a la carte appointment or a spa package, we require 24 hours notice to avoid a fee of 50% of your treatment. Failure to show for an appointment will result in a 100% charge for the service.
We accept cash, gift certificates, debit, e-transfer, Visa or MasterCard.
To be eligible for a full refund, the product must be in its original packaging and unopened/unused within 7 days of purchase. Clients experiencing allergies or reactions may request a product exchange, or credit, for returns within 21 calendar days of purchase.
Retail Sales Orders
We are pleased to offer shipping to our clients for ease of retail purchases. Standard shipping rates will be applied to your total order. We do not offer any other delivery method.